Shipping & returns at NovaTechAccessories
At NovaTechAccessories, we're committed to making your shopping experience smooth from click to delivery. Learn about our shipping options and our straightforward return policy for your new phone accessories. We're proud to serve customers in Newfoundland and Labrador, Canada, and beyond, bringing you quality phone accessories right to your door.
Your questions, answered
We've gathered the most common questions about shipping and returns to help you shop with confidence for your phone accessories at NovaTechAccessories. If you don't find what you're looking for, feel free to contact us at NovaTechAccessories@gmail.com or 1-709-766-5165
How will I receive my NovaTechAccessories order, and what are the delivery times?
Once you place an order with NovaTechAccessories, your new phone accessories will be carefully packaged and shipped as a small package. You can expect your delivery to arrive within 1-4 weeks from the date of purchase depending on your location, We aim to get your items to you as efficiently as possible, bringing quality phone accessories to your doorstep in Newfoundland and Labrador, Canada, and wherever you are!
What should I do if I need to return or exchange a phone accessory?
At NovaTechAccessories, we currently process refunds only for products that are damaged or not working upon arrival. If you receive an item that falls into these categories, please contact our customer service team immediately to initiate the refund process. We do not offer exchanges at this time, focusing on ensuring you receive perfect, functional phone accessories.
Are there shipping fees, or can I get free shipping on my order?
We offer free shipping on all NovaTechAccessories orders totaling $40 or more! For orders under $40, standard shipping fees will apply. Enjoy shopping for your favorite phone accessories without worrying about extra costs when you meet the minimum, making it easier to get the tech you need.
What are the specific conditions and time limits for returning an item?
If your phone accessory from NovaTechAccessories is damaged or not working, you have a window of 2 weeks from the delivery date to return it for a refund. Please ensure you contact us within this period to report the issue and arrange the return. Items must be returned in the condition they were received if they are to be eligible for a refund due to damage or defect.
Ready to accessorize your phone?
Explore our wide range of high-quality phone accessories, designed to protect and enhance your device. From cases to chargers, find everything you need to upgrade your mobile experience at NovaTechAccessories. We're committed to quality and great service, helping you find the perfect accessories for your phone.